Refund policy

Return & Exchange Policy

All sales are final. I do not accept returns or exchanges.

Please review your order carefully before completing your purchase. Because many of our items are made-to-order or limited in quantity, we are unable to offer refunds, returns, or exchanges.

Damages and Issues
I want you to love your order! Please inspect your items upon arrival and contact me at artbyviva@gmail.com within 3 days if anything arrives damaged or if you receive the wrong item. I do our best to resolve the issue as quickly as possible.

If you have any questions or concerns, feel free to reach out to me at artbyviva@gmail.com.